Our customer was yelling at me, angry that the product we had sold her wasn’t “right.” She was accusing us of cutting corners, and changing the manufacturing… Read more “What Kind of Leader do you Want to be?”
Are you a Professional?
Thursday was a critical practice for the Boston Philharmonic Orchestra. The BPO was preparing to perform Stravinsky’s Petrushka, a work considered by most musicians to be “one… Read more “Are you a Professional?”
Managing Your Team Out of Stressful Situations
“I’ve got bad news”. We’ve all been there. Either we are the one receiving the bad news, or the one giving the bad news. At work, it’s usually… Read more “Managing Your Team Out of Stressful Situations”
What Mindful Leadership really is
In today’s business world, mindfulness overpromises and under-delivers for a number of reasons, top among them that the training programs based around it are too internally focused… Read more “What Mindful Leadership really is”