Our customer was yelling at me, angry that the product we had sold her wasn’t “right.” She was accusing us of cutting corners, and changing the manufacturing… Read more “What Kind of Leader do you Want to be?”
Depressed managers are impacting your business: what to look for, and how to help them.
In North America, about 1 in 5 people suffer from mental health challenges. That means if you have five managers in your organization, chances are, at least… Read more “Depressed managers are impacting your business: what to look for, and how to help them.”
New Study Reveals Critical Factor for Motivating Employees
Managers are increasingly supervising employees with whom they seldom have face-to-face interactions. Unfortunately, employees who work remotely 100% of the time are among the least engaged. Gallup… Read more “New Study Reveals Critical Factor for Motivating Employees”
Are you a Professional?
Thursday was a critical practice for the Boston Philharmonic Orchestra. The BPO was preparing to perform Stravinsky’s Petrushka, a work considered by most musicians to be “one… Read more “Are you a Professional?”
How to not make a fool of yourself and your company
It was a Friday afternoon. Sandra returned from a short lunch break to a note on her desk saying “meet me in my office.” It was signed… Read more “How to not make a fool of yourself and your company”
How to make the transition to Daylight Savings Time easy on you and your team
We’ve Sprung Forward, and this really impacts life in the office. We’ve all heard studies showing an increase in traffic accidents and workplace accidents in the week… Read more “How to make the transition to Daylight Savings Time easy on you and your team”
Managing Your Team Out of Stressful Situations
“I’ve got bad news”. We’ve all been there. Either we are the one receiving the bad news, or the one giving the bad news. At work, it’s usually… Read more “Managing Your Team Out of Stressful Situations”